Privacy Policy

Last updated: January 15, 2026

Introduction

LogisticsX ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fleet management platform and related services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information, including:

Personal Information

  • Name, email address, phone number, and mailing address
  • Company name and business information
  • Payment and billing information
  • Driver license information and DOT numbers
  • Account credentials and preferences

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • GPS and location data from vehicles and mobile devices
  • Usage data and analytics
  • Log files and activity records

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our fleet management services
  • Process transactions and send related information
  • Enable real-time GPS tracking and dispatching features
  • Generate invoices, payroll, and financial reports
  • Send promotional communications (with your consent)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and regulatory requirements

Information Sharing

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, cloud hosting, analytics)
  • Business Partners: With ELD providers, mapping services, and other integrations you authorize
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given us explicit permission to share your information

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your information for certain purposes
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: